Shipping policy

For Standard (Complimentary) Delivery, orders placed before 10:00 AM (UK time), Monday–Friday, are dispatched the same business day. Orders placed after this time, on weekends, or on public holidays will be dispatched on the next business day.

For Express Delivery, orders placed before 4:00 PM (UK time), Monday–Friday, are dispatched the same business day. Orders placed after this time, on weekends, or on public holidays will be dispatched on the next business day.

Delivery Options & Estimated Times

• Complimentary Standard Delivery
  • United Kingdom: delivered within 3–5 business days
  • United States, Canada & Australia: delivered within 10–14 business days

• Express Delivery (available at checkout)
  • United Kingdom: delivered within 3 business days
  • United States, Canada & Australia: delivered within 3–5 business days

Shipping Costs

• Standard Delivery: Complimentary on all orders

• Express Delivery: Calculated at checkout, based on destination

Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking details and instructions. Tracking usually becomes active shortly after dispatch.

Customer Care
Our dedicated support team is here to assist you at any stage of your delivery. For any questions, please contact us at support@alvoure.com.